Terms and Conditions - Rubbish Collection South London

Welcome to Rubbish Collection South London. These Terms and Conditions govern your use of our services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully.

Service Agreement

Rubbish Collection South London provides reliable and efficient rubbish collection services to residents and businesses in South London. Our services include regular waste collection, recycling services, and disposal of hazardous materials in accordance with local regulations.

Scope of Services

• Regular Collection: Scheduled pickups for household and commercial waste.
• Recycling Services: Collection and processing of recyclable materials.
• Hazardous Waste Disposal: Safe handling and disposal of hazardous substances.

Client Obligations

As a client, you are required to:

• Ensure that rubbish is placed in designated containers or areas for collection.
• Separate recyclable materials as per local recycling guidelines.
• Adhere to the scheduled collection times to facilitate efficient service.
• Notify us in advance of any changes or special requirements regarding your collection schedule.

Rubbish Collection Schedule

Our standard rubbish collection schedule is as follows:

• Residential Areas: Pickups occur every Thursday.
• Commercial Areas: Pickups occur twice a week on Mondays and Thursdays.
• Recycling Collection: Separate collections are conducted every Wednesday.

If you require a different collection schedule, please contact our customer service team to discuss available options.

Fees and Payment Terms

Our fees are competitive and based on the volume and frequency of rubbish collected. Details include:

• Standard Residential Package: £15 per month for weekly collections.
• Commercial Packages: Starting at £50 per month, varying based on business size and waste volume.
• One-Time Collection: £25 for single pickups outside of regular schedules.

Payments are due on a monthly basis and can be made via direct debit, credit card, or bank transfer. Late payments may incur additional fees as specified in your service agreement.

Service Limitations

To ensure the safety and efficiency of our services, certain limitations apply:

• We do not accept oversized items such as large furniture or construction waste unless specified in your service package.
• Hazardous materials must be declared prior to collection to ensure proper handling and disposal.
• Illegal or prohibited items will not be collected and may be reported to relevant authorities.

Liability and Insurance

Rubbish Collection South London takes full responsibility for ensuring that all collection activities are performed safely and in compliance with local regulations. However:

• We are not liable for any damages or losses resulting from the improper declaration of hazardous materials.
• Clients are responsible for securing or removing any valuable or sensitive items prior to collection.
• Our insurance covers damages caused by our operations during the collection process.

Termination of Agreement

Either party may terminate the service agreement under the following conditions:

• Notice Period: A minimum of 30 days written notice is required to terminate the agreement.
• Termination for Cause: Immediate termination may occur if either party fails to comply with the terms and conditions outlined herein.

Upon termination, any outstanding fees must be settled within 14 days.

Amendments to Terms and Conditions

Rubbish Collection South London reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes through email or postal mail. Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in South London.

Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing rubbish collection services and improving customer experience. For detailed information, please refer to our separate Privacy Policy.

Data Protection

We comply with all relevant data protection laws and ensure that your personal data is securely stored and processed.

Use of Information

• Personal data is used to manage your account and service requests.
• We may use your information to communicate service updates or changes.
• Your data will not be shared with third parties without your consent, except as required by law.

Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter through negotiation and mediation before seeking legal recourse.

Force Majeure

Rubbish Collection South London shall not be held liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, or governmental restrictions.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Rubbish Collection South London regarding our services, superseding all prior agreements and understandings.

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Last Updated: April 27, 2024